Starter
One product, weekly reading.
1 product · weekly · from €100/mo for design partners
Book a callPricing
One price per company, not per seat. You pay for what Quack does, not for who reads it.
Design partners · 100 to 300 a month per company · workshop included
One product, weekly reading.
1 product · weekly · from €100/mo for design partners
Book a callSeveral products or markets, daily.
Up to 5 products · daily · from €300/mo for design partners
Book a callLarger teams and client projects, priced individually.
Unlimited products · priced individually · handover included
Talk to usUnlimited seats on every plan. The founder, the designer, the engineers and the PM all read the same record.
| Capability | Starter | Pro | Custom |
|---|---|---|---|
| Products | 1 | 5 | Unlimited |
| Listening across the public web | Weekly | Daily | Daily |
| Competitor intelligence | Weekly | Daily | Daily |
| Overview updates | Daily | Daily | Daily |
| Morning brief | Daily | Daily | Daily |
| Support ticket processing (Zendesk, Intercom, HelpScout) | Weekly | Daily | Daily |
| Interview transcript processing (Granola) | Weekly | Daily | Daily |
| Kickoff workshop | Design partners | Design partners | Included |
| Client handover pack | Not included | Not included | Included |
| SSO & SAML | Not included | Not included | On request |
| Custom integrations | Not included | Not included | Included |
| Priority support | Not included | Included | Included |
We work closely with a handful of teams. Design partners get the price above for the first three months, a kickoff workshop, a weekly call with Patricia and Steve, and a say in what we build next.
FAQ
Between 100 and 300 a month per company, depending on how many products and how often Quack reads. Design partners pay that for the first three months and get a workshop and a weekly call included. No per-seat pricing, ever.
Every plan includes enough reading and analysis for its intended use, with a live meter in your dashboard. If you reach the limit, Quack pauses and tells you. Top up or move up a plan. No surprise bills.
Connect one source: your support inbox, your call transcripts, or a Slack channel. Quack reads it overnight; it is not a quick scrape. The next morning you get the first record of what your customers actually said. Nothing for anyone to maintain.
No, and it should not. Quack shows you what the evidence says, with the quotes attached, and flags when something you decided stopped being true. The call stays yours, and you can check any of it.
It stays yours. We never sell it or train on it, and you can disconnect a source at any time. Details are on the Security page.
If you have engineers, first customers and a support inbox or sales calls nobody has time to read, it is the right time. If you are pre-launch with no customers yet, wait, and tell us when the inbox fills up.
Yes. A PM gets more out of Quack than anyone: the evidence for the case they have to make, gathered without a week of spreadsheets. We just do not think you should need one to keep the why.
No. They are your system of work. Quack is the system of why behind the tickets. Two-way sync is next on the roadmap; GitHub already closes the loop on shipped features.
For one disciplined person, that works, and the CLI plugs into it. For a team, the markdown drifts and the AI reads stale context. Quack handles capture and everyone reads the same fresh record.
Claude, Anthropic's family of models. Lighter ones for high-volume reading, more capable ones for reasoning over long, structured context.
The reading costs the same whether three people see it or thirty. You pay for what the system does, not who sees the results.
The Custom plan, priced per project. Every recommendation in your deliverable stays traceable to the interview it came from, and the record stays with the client after handover.
Yes. Move up or down at the start of any billing cycle. Annual plans come with two months free.